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ATS and interview tips you need to know

Free, practical advice to help you get past the software and through the interview.

Use keywords from the job description

Mirror exact skills and job titles from the advert.
Add a "Core skills" section near the top.
Use keywords naturally in your experience.

Choose an ATS-friendly format

Simple single-column layout.
No images, tables, text boxes or icons.
Standard headings: Experience, Education, Skills.
Submit PDF unless Word is requested.

Show results, not duties

Start bullets with action verbs.
Add numbers: "Handled 60+ tickets a day at 95% satisfaction".
Keep it to two pages.

Answer with the STAR method

Situation: set the scene briefly.
Task: what you had to do.
Action: the steps you took.
Result: the measurable outcome.

Research the company

Read their website, LinkedIn and recent news.
Know their products and customers.
Prepare two thoughtful questions.

Master the Zoom interview

Test camera, mic and internet beforehand.
Quiet spot, plain background, good light.
Have a load-shedding backup (data, charged laptop).
Look at the camera when speaking.

Career guides

In-depth, free articles to help you job hunt smarter.